FAQ
FAQ
01、Who are we? What we do?
Enhancing Technology Co., Ltd. is a leading provider of advanced automated storage and retrieval systems, specializing in Vertical Lift Modules (VLM) and Vertical Carousel Modules (VCM). We offer innovative solutions designed to optimize warehouse space, improve operational efficiency, and enhance overall productivity for businesses of all sizes.
02、What is mainly used for?
Our products are mainly used for storing tools, cutting tools, industrial spare parts, electronic components, raw and auxiliary materials, medicines, electrical appliances, as well as important documents, information, electronic media, etc. It can also be widely used in industries such as aviation, tobacco, machinery, petrochemicals, pharmaceuticals, archives, ports, railways, and automobiles.
03、 What is your lead time?
The delivery time needs to be confirmed, depending on the quantity you require: small batches take 60 days, large batches may depend on the availability of our inventory, and if we need to produce new products, we may need at least 90 days. Please confirm the expected delivery time with us when placing the order to ensure you receive the latest information.
04、 Do you have experience in shipping to other country?
Yes, we surely do!
The logistics company we corporate has bunch of experience in all differentcountries.Transportation won't be a problem at all.
05、Where is your factory located?
Our factory is located in Wuxi, Jiangsu, China, equipped with advanced manufacturing facilities and technology, capable of handling large-scale production needs.
06、 Do you provide quality assurance for your products?
Yes, all of our products undergo strict quality control procedures to ensure they meet international standards. Warranty service.
07、How to obtain a quotation from your company?
You can contact us by email or phone to provide detailed information about the required product (such as size and quantity, etc.), and we will promptly send you a formal quotation.
08、If there is a problem with the product, how do you handle it?
We are committed to providing high-quality after-sales service. Please keep your purchase records and contact us immediately to resolve any quality issues that arise during the warranty period.
09、What is the ordering process?
Firstly, you need to provide us with the detailed specifications of the required product; Then, we will send you a formal quotation; Next, both parties confirm the order details and sign the contract; Finally, after receiving the deposit, we will begin production. Once completed, we will notify you to pay the remaining balance before shipping.
10、What payment methods do you accept?
We accept wire transfer (T/T) as the payment method. The specific payment terms can be negotiated by both parties.
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